1
What about sample time & sample fee?
Lead time is 5-7 working days, USD50-150/style. We will take responsibility for the sample until you are satisfied. Sample fee could be refunded when the trade value reaches USD8,000.
2
What is your MOQ?
We can support small trial quantities of 500 pcs or 1000 pcs for professional purchasers or specialized plush toy businesses. There is no MOQ for returning customers.
3
What is your payment terms?
Usually we support TT 30% in advance, and the balance 70% will be paid in full amount before shipment.
4
What is the delivery time?
Generally 25-35 days after the advance deposit and sample are confirmed. Delivery dates can be negotiated based on final order quantities. Urgent production is available at an adjusted price.
5
Do you accept OEM/ODM work?
Yes, we provide professional OEM/ODM services based on custom specifications and designs.
6
How is quality verified prior to shipment?
We send pre-production samples and provide photos of final goods for confirmation once ready. We also assume responsibility for any product damage incurred during standard transportation.