Q1: How do you guarantee the quality of your products?
We always provide a pre-production sample before starting mass production, and we conduct a final quality inspection before shipment to ensure everything meets the required standards.
Q2: What kinds of products can we purchase from you?
We specialize in custom products including Custom Plush Toys, Custom Plush Backpacks, Plush Keychains, Shower Curtains, and Beach Towels.
Q3: Why choose your services over other suppliers?
We offer 20 years of professional OEM & ODM experience. Our dedicated 12-member in-house design team allows us to customize toys with a flexible, low minimum order quantity (MOQ). All of our products pass rigorous ASTM, CPSIA, CE, and EN71 testing standards.
Q4: What are the packaging and delivery details?
Our standard packaging consists of 1 piece per OPP bag, placed in a 30cm * 25cm * 20cm outer carton box (0.015CBM). We can also accommodate custom packaging requests based on your requirements.
Q5: What delivery terms and payment currencies do you accept?
We support a wide range of delivery options including FOB, CFR, CIF, EXW, CIP, FCA, CPT, DDP, DDU, and Express Delivery. Supported transaction currencies include USD, EUR, JPY, CAD, AUD, HKD, GBP, and CNY.
Q6: What payment methods and languages are supported?
Accepted payment methods include T/T, L/C, PayPal, Western Union, and Cash. Our support team is fluent in multiple languages including English, Chinese, Spanish, Japanese, German, French, Korean, and Italian.