Frequently Asked Questions
Q
How is the product quality guaranteed?
Quality is our top priority. We guarantee it through a standard process:
Always providing a pre-production sample before starting mass production.
Always conducting a strict final inspection before shipment.
Q
What specific products can be ordered?
We offer a wide range of soft products including Plush toys, Plush Pillows, Teddy Bears, Plush blankets, and Children's sofas.
Q
Can I inspect the products before delivery?
Yes, absolutely. We can check and inspect the products for you prior to shipping by sending clear video and picture updates.
Q
What are your main advantages compared to other suppliers?
Our main advantages include:
Integrated R&D, production, and vacuum compression packaging facilities.
Ability to offer 3D prototyping within 72 hours alongside IP/customization solutions (EN71/ASTM certified).
Strong delivery capacity of 100,000 units per month.
Full support for OEM/ODM customization.
Support for DDP/DDU cross-border logistics.
Q
What delivery terms and currencies do you accept?
We accept the following terms and currencies for transactions:
Accepted Delivery Terms: FOB, CIF, EXW, DDP, DDU, Express Delivery.
Accepted Payment Currencies: USD, CNY.
Q
What payment methods are supported?
We accept a variety of payment options to ensure convenience: T/T, L/C, D/P, D/A, PayPal, Western Union, and Escrow.