Frequently Asked Questions
Q1: Can I customize plush toys with my own design and brand logo?
A1: Yes, we accept full OEM and ODM customization. You can choose the materials, colors, sizes, and provide your logo design to be embroidered or printed on the plush toys.
Q2: What materials are available for the custom plush toys?
A2: We offer a wide range of premium materials including SOFT Boa, Nylex, Satin, Hi-Pile, Astra, and other specialty fabrics, filled with high-grade, eco-friendly PP cotton.
Q3: What certifications do your products and factory hold?
A3: Our products comply with major global safety standards, including EN71 and ASTM. Additionally, the manufacturing facilities hold ICTI, SEDEX, GSV, ISO9001, and BSCI audits.
Q4: How long does the sample production take?
A4: The standard sample production time is approximately 7 days after the confirmation of design drawings and material preferences.
Q5: What are the accepted terms of payment?
A5: We support flexible payment terms, primarily accepting Telegraphic Transfer (T/T) and Letter of Credit (L/C).
Q6: What is the packaging standard for shipping?
A6: To ensure all custom plush toys arrive in perfect condition, products are carefully packed in bulk or individually within sturdy, export-grade shipping cartons.
Tazz Toy
