Q1: Can I customize the size and design of the plush keychain?

A1: Yes, we offer full customization. Our standard size is 13cm, but we can customize the size, design, and colors based on your specific requirements.

Q2: What is the Minimum Order Quantity (MOQ) for orders?

A2: Our standard Minimum Order Quantity (MOQ) is 1000 pieces per design.

Q3: How long will it take to get a sample?

A3: The sample production process usually takes 5 to 7 working days depending on the complexity of your design.

Q4: What is the standard lead time for mass production?

A4: The mass production time is approximately 45 days after the final sample approval and deposit confirmation.

Q5: Do your products comply with international safety certifications?

A5: Yes. We hold a BSCI audit, and all of our plush toy products are designed to pass rigorous testing by SGS, BV, and ITS.

Q6: What files do I need to send for a custom sample?

A6: You can send us your design sketches, artwork, reference pictures, or even descriptions. Our professional designers can achieve up to 99% similarity to your visual concept.