Frequently Asked Questions
Q1: How is the quotation for custom plush toys calculated?
A1: The specific price is calculated according to several factors, including the structural complexity of the design, overall dimensions, fabric quality, production process requirements, order quantity, and packaging specifications.
Q2: What materials and details do I need to provide to start a project?
A2: Customers need to provide clear design drawings (front, side, back views if possible) or physical samples. Additionally, please specify your requirements regarding quantity, size, fabric types, and delivery schedules.
Q3: How does the customization and sampling process work?
A3: Once project details are finalized, we arrange sample production after receiving the advance sample payment. We will then present the completed physical sample for customer confirmation and approval before initiating mass production.
Q4: Do your custom plush toys meet international safety standards?
A4: Yes. All of our custom-made plush toys strictly comply with quality and safety regulations set by both the European Union and the United States, passing rigorous tests to ensure they are safe and reliable.
Q5: Can I request modifications during the sampling phase?
A5: Absolutely. We work closely with you to refine the sample prototype, adapting the fabric, stuffing, colors, and shape based on your constructive feedback until it meets your expectations.